Bwin UK, which is the topic of discussion in this post, is an Austrian betting site that has been around for more than a decade. Previously owned and managed by Bwin Interactive Entertainment AG group, today the company belongs to GVC Holdings plc. It is a well-received bookmaker that offers outstanding service and is among the best in this industry. It has improved its features immensely since the start and has expanded to offer additional services like poker, games and casino. Read our Bwin review for more information about crucial features, such as bonuses, payment options, market coverage and more.
- Name: Bwin
- Format of odds: EU, UK, US
- Currencies: GBP, EUR, USD
- Read mobile review
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- Rating: 2.5 /10
- Not Recommended!
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Details about Bwin
- Name: Bwin
- Website: https://www.bwin.com/
- Email: Online form
- Telephone: 00350 200 77761
- Customer Support: Mo – Sun 10:00 – 22:00 (GMT+1)
- Address: ElectraWorks Limited, Suite 6, Atlantic Suites, Europort Avenue, Gibraltar
- Licence: Yes (by UK Gambling Commission)
- Testing Agency: eCogra
Registration at Bwin: Easy and Simple
Most gambling portals make sure their sign up process takes only a couple of minutes to complete so that new customers are not tempted to navigate away from the page, and Bwin is no exception. There is the usual stuff to enter, such as your name, email, zip code, physical address. And you have to choose a password and a username on your own. That is pretty much it.
Once you have an account at Bwin, you can manage a number of settings regarding your profile. For example, you can select a language; Bwin offers 17 languages, from German to Russian, English, Bulgarian, Danish, French, Spanish, Italian, Romanian, Turkish, and much more. Also, you can opt out of viewing pictures on Bwin. This will make the site load faster. At this point, you are also given the opportunity to choose whether you want to receive emails from the bookmaker with information regarding betting – the wagers you have made and the ones you have won.
Furthermore, you can set a “Standard bet” feature. If you tend to stake the same amount of money regardless of which events you bet on, then the “Standard bet” feature will help you save time. Last but not least, you can change the date and time format and just about anything you can think of.
Did we mention that you can set your own deposit limits? Bwin puts you in charge of your own account and gives you lots of freedom. The best part is, all of these settings can be changed at any given moment. This is a useful feature. Chances are that after a while you may want to make a few changes to your profile, and having the opportunity to do so at any time you feel like is a big advantage.
The only thing that is not subject to change once you open an account at Bwin UK is the currency. What is interesting is that you are not prompted to select your currency upon sign up; instead, you do this when you decide to make your first deposit. We suggest you choose wisely because once you pick it, there is no going back. Adding the fact that you are not allowed to have multiple accounts on the site, it is vital that the currency you select is the one you plan to use in the months to come.
Markets and Mobile Platform
The good news is that Bwin has an in-play betting platform, thanks to which you can bet on events as they are taking place. The live betting experience on this site is of great quality, and you do not want to miss it out. Just pick a match, and you will be bombarded with information about it, anything from statistics to an animation showing the flow of the game. Bwin Live is an amazing feature that provides you with everything you need. What is more, the markets are plentiful, and your choice will never be limited. Plus, there is live streaming so that you watch all of the events as you are betting. Live streaming and in-play betting go hand in hand.
Speaking of markets, our review shall now give you a list of the most common markets available on Bwin United Kingdom:
Aussie Rules, MMA, Handball, Basketball, Tennis, Football, Snooker, Cycling, Biathlon, Volleyball, Formula 1, Chess, Skiing, Rugby, Darts, Cricket, American Football, Rugby Union, Beach Volleyball, Baseball, Speedway, Table tennis, Motor racing, League, Politics, Boxing, Ice Hockey, Nascar, Golf
Generally speaking, more than 90 sports are covered by Bwin, and a great deal of these are available on the Live feature of Bwin. There are nearly 30,000 bets on a daily basis, which is astonishing. At the top of the site, you can see the total of wagers. The maximum amount you can win per week is £100,000, and the maximum amount you can win per bet is £10,000.
We have to admit the limits are quite generous. Perhaps the only downside is that greyhound and horse racing are not available on the site, neither on the Live feature. However, the markets for the other sports are numerous.
The odds are not the best on the market. This is probably one of the negatives about Bwin. The more popular leagues usually get a profit margin of 13%-15%, whereas less common leagues get as low as 17%.
The Bwin mobile version can be viewed on any mobile browser, from Google Chrome to Safari, Dolphin, Mercury and native browsers. It is compatible with both Android and iOS users. Android 4.1+ and Apple iOS v5.1+ is required. It is easy to bet using your phone. You need to choose odds and access your Bwin betting slip, which is provided in the header. Then you have to select a few options, and there you go, your bet has been placed. It takes a few seconds. Using the app, you can watch live streams on full screen. That is right, the Live feature is available as well. It is worth noting that the mobile version is just as user-friendly as the online site itself.
Navigation and Design
Since we mentioned about mobile navigation in our review, let us tell you what level of user-friendliness you will get when navigating the full version of Bwin. The site looks fabulous. Everything seems to be in order. The predominant colour is black, and the majority of links are white. Help and Contact are located at the top left and next to them is the “Register now” button. All of the information is easy to find.
The main menu is atop of the site, and it contains shortcuts to the most important places on the site, such as Bwin Live, Sports, Games, Live Casino and Poker. The Bwin betting slip is positioned on the right and you can see a list of markets on the left. Navigation at Bwin is really not going to be a problem, as the site is user-friendly and it loads relatively fast. The menus are easy to read. The data is not overflowing. Everything about the design seems to be fine. This is a well-made site.
Promotions and Bonuses at Bwin
Furthermore in our review, here is more information about the bookmaker’s giveaways.
Needless to say, the sign-up bonus is given away only to new users. It should be noted that it is not as lucrative as the welcome promotions of other sites. When you register and make your first deposit of at least £10, Bwin will award a 100% match-up bonus, which allows you to win up to £20.
Before you can withdraw the bonus from your Bewin account, you must roll over both the bonus and the deposit amounts a minimum of five times at 1.70 odds or higher. Other terms and conditions apply. You want to read them carefully before you claim the bonus, so you do not end up wondering what happened. It is important to note that the requirements must be met within 90 days of receiving the bonus.
To learn about the other current promotions on Bwin UK, you need to subscribe to their newsletter, and you will receive info about different promotions on a regular basis.
Banking Options at Bwin
Our review needs to focus on money transactions for a while. At some point, you will want to deposit funds into your account or withdraw your winnings. This is when you will have to choose from numerous methods. Let us go into more detail about these options.
- Neteller: This is an electronic wallet that allows for online money transfers. It is safe and secure. It ensures same-day payments and can be used both to deposit and cash out on Bwin. You can use it, safe in the knowledge that none of your credit card or personal details will be disclosed.
- PayPal: This is another e-wallet that enables safe and fast money transfers to and from different sites. No personal or financial information is shared with the merchant. This is one of the most popular electronic payment options around the world. Money transactions are instant. You can use it to both fund your Bwin account and withdraw money from it. It is very easy to operate. Funds in your PayPal account can be transferred using a debit or credit card, or a bank transfer.
- Paysafecard: This is a prepaid payment card that allows you to directly pay for stuff without giving away any of your personal information. The money transfers are instant. This payment option is totally secure. You can use it to fund your account on Bwin.
- EntryPay: This is a prepaid virtual VISA card, which can be reused over and over. It allows you to immediately fund your account. It is accepted around the world. When you spend all you have on the card, you can safely add more funds to it at any given moment. Use this option to deposit money into your Bwin account.
- MasterCard: This is a physical debit card that you can use to make money transactions to over 24 million merchants around the world. It is a secure payment option. Deposits with MasterCard are instant, but withdrawals may take a couple of days.
- Maestro: This is a debit card that is accepted at over 11 million locations on a global scale. It is issued by MasterCard.
- Bank transfer: This is when you transfer money from one bank account to another. For the purpose, you need to go to your local bank physically and ask for the transaction to be completed. Bank transfers are slow to process, as compared to the electronic payment options. They take between one to six business days. You can use them at Bwin if you wish.
Since Bwin operates around the world, we should mention the fact that they support some payment options, which are available only in certain countries. Just to mention a few of the other methods, you can pay using electronic transfers, Diners Club Card, Abaqoos, Giropay, Eps, Webmoney, Skrill, Moneta, Paybox, VISA, Mister Cash, iDeal, Promo Code, Przelewy24, SOFORT Banking, Instadebit, QIWI Wallet, and fast bank transfer.
You have plentiful options. It is very impressive indeed.
Customer Support at Bwin UK
Bwin customer care agents are at your disposal Monday to Sunday from 10:00 to 22:00 (GMT+1). You can reach them by phone on 00350 200 77761, via email using the form on the site, and you can also use the live chat feature. What is impressive about the help centre is that it is abundant in information and you can find almost anything you wish. So, before you make up your mind to contact Bwin’s UK customer support, you might want to consult the FAQ and the terms and conditions because they may contain the information you need. A lot of questions are answered, not just the most popular ones, but things that never crossed your mind to ask.
The Help section on Bwin is divided into different categories, such as Poker, Sports, and General Information, where you can read about Personal Data, Promotions, Closing and Reopening, Security, Registration. If your issue remains unresolved after reading all the sections, feel free to get in touch with the Bwin team, and they will go to great lengths to handle your requests in a timely and efficient manner.
It is not recommended to send multiple emails regarding the same problem. This will not speed up the handling of your matter.
Bwin has also provided a separate email for complaints: email@example.com. Should you want to file a complaint, this is the address that you have to send it to. As a whole, we are impressed with this section on the site.
Additional Information about Bwin
We think that our review is not complete without the information we have enclosed herein. So, let us take a look at a few more things worth knowing about your account on the site.
Every member of the site needs to go through an account verification. Why is this necessary? For safety reasons. Bwin has to verify your identity through a simple identity check to ensure that you have accomplished the legal gambling age. For the most part, the site will do the necessary procedures to validate your name and all the personal information you provide, including address and stuff. All of this is done online, so it goes without saying that you need to be connected to an Internet connection during the process. If verification fails for some reason, you will have to upload a copy of an official document, such as an ID card, driving licence, passport. Then the Bwin staff will tackle the verification manually.
If you are a UK resident, you should verify your account within 72 hours of registration. If you fail to do so, unfortunately, your account will be suspended until you submit an official identity document (a photograph of the document will be fine).
Security at Bwin
The company is devoted to protecting your personal and financial data. For monetary transactions, they use a tested and secure encryption technology that is provided by the VeriSign® Company. It ensures that no information will be revealed during your interaction with the site through your web browser.
Further measures are taken to make sure your personal data are kept out of sight of third parties. Even the verification process is done directly on the Bwin gambling site where all these measures are applied. In contrast, other sites require you to send a copy of your documents via email, which is not a very safe option.
Moreover, the site is trustworthy. It has been known for paying out all winnings to customers. As mentioned in the Details section of our review, it is regulated by the United Kingdom Gambling Commission. Therefore, there is no doubt that security is a priority for the company. As well as that it is tested by eCogra on a consistent basis. The company is an independent agency that ensures fair gaming and responsible conduct of all bookmakers and gambling venues it monitors. Plus, Austrian authorities have granted Bwin a licence for Internet sports betting with duration of 10 years.