Welcome to our Mr Green review. Here we will tell you about a recognisable company who has managed to conquer the European casino market since it was launched. Mr Green has existed as a casino for a long time – since 2008 to be exact – but its sportsbook is relatively new. This is the topic of discussion in this post. We are going to tell you how the operator is doing on its sports part.
Just so you know, the company has won a number of prizes in different categories, such as Mobile Operator, Casino Brand of the Year and Online casino Operator of the Year. These achievements give us confidence that MrGreen is a trustworthy brand. Whether its sportsbook is worthwhile too, you can find out in our review, which will dwell upon user experience, customer support, mobile platform, live betting and more. Make sure to read all of the sections. Let’s get things going.
- Name: Mr Green
- Format of odds: EU, UK, US
- Currencies: GBP, EUR, USD
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- Mr Green
- Rating: 2.2 /10
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Details about the Bookie
Before getting into detail about Mr Green’s features in our review, we would like to mention a few quick facts about the operator so that you know who you will be dealing with. Take a look.
- Name of company: Mr Green Ltd.
- Website: https://www.mrgreen.com/
- Email: customer firstname.lastname@example.org
- Telephone: 0207 197 14 44
- Live chat: Yes
- Customer Service: 24/7
- Address: Tagliaferro Business Centre, Level 7, High Street, Sliema, SLM 1549
- Licence: Yes (by UK Gambling Commission)
- Licence Number: 000-039264-R-319432-002
- Tested by: IBAS
User Experience at Mr Green
Before you start gambling on MrGreen, you are bound to face the design and navigation; therefore our review will first tell you about these two things.
The layout is crisp and great looking. It is very stylish. Popular bets and sports events are highlighted. There are plenty of well-spaced windows and tabs. There is even a search bar, which comes in handy when you are looking for a specific league, team or sports. It does save time to run a search instead of navigating through countless tabs and categories.
On that note, opening an account with Mr.Green is a relative breeze. Locate the “Create Account” button at the top of the home page, fill out all of the boxes and follow the instructions. It takes a few minutes to get the job done. Signing up will give you access to a full range of features on Mr Green’s, which you do not want to miss out on. Unless you have an account with the bookmaker, you cannot place online bets, deposit money or watch live events. Promotions at Mr Green are not available to non-members either.
As mentioned earlier in our review, Mr.Green offers responsive design, which means that it will look equally appealing both on your computer and your smartphone/tablet. All in all, Mr Green’s site is not overflowing with information but is rather neat and simple, which is a good thing. It seems that the operator took care of everything. There are no problems to report on this account.
Betting Markets, Mobile Platform and In-play Betting
The bookmaker has a host of markets to bet on. There are both sports events and non-sporting activities, which you can see down below.
Motorsport, Chess, Baseball, Australian Rules, American Football, WWE, Snooker, Politics, Tennis, Yachting, Horse Racing, Golf, Floorball, Cycling, Basketball, Winter Sports, UFC/ MMA, Rugby League, Specials, Handball, Football, Pesapallo, Volleyball, Bandy,Ice Hockey, Darts, Trotting, Rugby Union, Cricket, E-Sports, Surfing, Non-Sport, Futsal, Boxing.
It is evident that Mr.Green offers an extensive list of sports to make wagers on. And if you pick a specific sport, you can find tonnes of other options. For instance, when it comes to football, you can bet on Draw No Bet, Half Time, Double chance, Match and Total Goals, Total Goals – first half, 3-way Handicap, Asian Handicap, Both teams to score, Total Goals by Away Team and Total Goals by Home Team. The options are so plentiful that you will be spoiled. Fun is guaranteed.
Also in our review, we want to point out that Mr Green offers a mobile version for all its mobile users. It enables you to place bets no matter where you are.
The live platform is another noteworthy thing to mention. There is a statistics centre, which gives you all the numbers you need to know regarding past sports events. It also contains information about which of the sports, competitions and matches are the most clicked. The stats section at MrGreen is very comprehensive. As for the odds, you can view them on the right side of the screen.
Promotions and Bonuses
Unfortunately, as of the time of writing this review, there are no current bonuses or promotions on the site. The reason for this is that the sportsbook is in its early stages of development and there are still some things lacking. Improvements need to be made and we believe that the operator will go out of their way to handle the situation.
We do advise you to stay up to date with the developments on their site because sooner or later it will offer plenty of giveaways to its new members and existing customers. Just wait for it. In the meantime, you can explore other bookmakers on our site.
How to Fund Your Account and Cash out Your Winnings
Our review continues with listing all the payment options you could use to make deposits and withdraw your winnings successfully from your gambling account. First off, you have plenty of choices when it comes to the methods, from traditional bank cards (both debit and credit), to modern-day electronic wallets that are increasing in popularity.
You can choose from Skrill, Paysafecard, VISA, VISA Electron, Neteller, Maestro and MasterCard. Bank transfers are also available. You should keep in mind that waiting times with bank transfers are longer than with any other payment method. Mr Green also supports PayPal, the easiest way to fund your account. In addition, you can try Trustly and Click2Pay.
And on with our review, we would like to note that when it comes to withdrawals, there is usually a timeframe of a few days before your winnings are sent back to your preferred payment method. For example, if you want to cash out to your debit or credit card, you may need to wait for a couple of days before the money hits your account.
If you want to transfer funds from your gambling account to your electronic wallet account, this normally works within 24 hours and is a much better option if you are in a rush. According to the rules by Mr Green, you are allowed to make one free withdrawal per week (seven days). If you want to cash out more than once throughout the week, you will be charged a 1% fee.
Safety and Licensing
Next, in our review, check out security. We assume that when you visit an online bookmaker, you want your details to remain safe and unable to be breached. To protect your personal and financial data, Mr Green uses SSL encryption (Secure Sockets Layer). What it does is, it creates an encrypted link between your browser and the website you are using. That way the operator protects sensitive information such as login credentials, social security numbers, credit card and debit card numbers and ID details. If there is no SSL encryption, all of the data is transferred in plain text, which means it can be breached by third parties very easily. When SSL is used, all your details are securely transmitted from one place to another.
In addition, it should be noted in our review that the operator is regulated by the United Kingdom Gambling Commission. As mentioned above, the regulatory body has issued a licence to the bookmaker. This means that you can use the site safe in the knowledge that the gambling activity will be fair.
The authority was launched in 2007 under the Gambling Act 2005. Before it came on board, all gambling activity in Great Britain was regulated by the Gaming Board. It has to be said that the Commission monitors most of the gambling in the country, but certainly not all of it.
We have discussed the Commission a number of times on this site, but now let our review get into detail about IBAS. The name is short for Independent Betting Adjudication Service. It was established in 1998 in the United Kingdom. Its mission is to settle disputes between punters and gambling operators registered with the third-party organisation. It handles a variety of sectors, such as lotteries, betting shops, betting intermediaries, betting exchanges, mobile gambling, gaming machines, greyhounds and totalisator betting.
See, whenever a dispute arises in the UK, this company is ready to deal with it. One of its objectives is to make sure that the bookmakers registered with it follow strictly all of the rules set by the Gambling Commission.
The goal of our Review is to inform you about the features of the betting site, but there are a few more things we would like you to know about these testing agencies. The purpose of independent organisations like IBAS is to act as mediators between gambling operators and bettors whenever there is a dispute. And trust us, disputes do arise constantly in this industry. This is why we should be happy that there are companies who can handle the matter in an effective and unbiased way.
Also, if you happen to be involved in a dispute with the company or any other operator, you are recommended to try to solve the problem on your own by contacting the bookmaker in question. If you are still dissatisfied after they do their best to handle the matter, you are prompted to get in touch with IBAS and see what they can do about it.
Considering that the operator is regulated and monitored by these two bodies, there can be no doubt that the bookmaker is trustworthy. Not only is your money safe there, but you can count on a third-party organisation to settle disputes between you and the company, should there arise any in a fair way.
Before we close this review, we should talk about the operator’s customer care service. At some point, you will need to reach the team, whether to solve a problem or ask a question. Customer support agents must be reliable, friendly, and easy to get in touch with. The good news is that the operator offers more than one way of contacting them. You can use the most common options, from phone call and email to live chat.
It is also worth noting in our review that unlike some bookmakers, phone calls to this operator get charged, i.e. it is not a free toll line. If you do not wish to be charged, make sure to use the other two options, which are completely free of charge. As far as we have had queries with this operator, we can say that the representatives are very kind. They have always managed to tackle our issues in a fast and professional manner.
What we did not like about this section is that there is no help centre dedicated to providing customers with assistance with different troubleshooting issues that are common. No FAQ section is available either at the moment of putting this review together. Adding such a feature would definitely improve this section and will save users the need to contact an agent most of the time. Of course, you should not forget that the bookmaker department is still a new asset that is sure to undergo a number of changes in the years to come. Hence, this feature will probably be developed in the near future.
And this is how our review ends. We hope you liked it and that you can draw the right conclusions about the company.